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Managing Your Account Settings in Atarim

Configure your workspace once — brand, AI context, permissions, email, and integrations — so every project and client that follows inherits it automatically.

Atarim team Updated 6 Oct 2026 · 16 min read
Getting Started
The Atarim settings screen with all five sections in the sidebar
Before you start

Relevant for

  • Account Holders and Administrators who can reach every page in Settings
  • Agencies configuring a new workspace for the first time
  • Team Members and Collaborators who see a reduced set of pages by default
  • Anyone troubleshooting why a setting isn't visible or isn't taking effect

Required knowledge

  • None for most pages.
  • Inbox Setup assumes you can add DNS records at your domain host.
  • The Stack assumes you know which WordPress plugins your team standardises on.

Tools & resources needed

  • An Atarim account with access to Settings
  • Logo at 180×45px, favicon at 50×50px, workspace icon at 124×124px — for white labeling
  • Access to your domain's DNS records — for Inbox Setup
  • The Atarim plugin installed on any WordPress site you want The Stack to scan

Account settings are where you configure everything that applies across your whole workspace — how the AI understands your agency, what your clients see, who on your team can do what, which emails go out, and which outside tools Atarim connects to. These are global settings that flow through to every project attached to your dashboard, rather than something you configure project by project.

That makes Settings the highest-leverage half hour in Atarim. Most of it is a one-time job, and most of it only applies to what happens after you save it — which is why doing it before your first client invite saves re-doing work later.

In this guide, you'll learn what each of the five sections controls, the exact click path to every setting, and how to tell whether a change actually saved.

What Can You Configure?

Settings is organised into five sections in the left sidebar:

  • AI Web Agency — Agency Brief, Upsell Machine, The Stack, Context Files, Memory, Credits & Usage
  • Workspace — White Label, Workspace Permissions, Settings & Access, Security
  • Communication — Email Settings, Inbox Setup, Notifications, Responses & Prompts
  • Connected Apps — Atarim MCP, Integrations
  • Account — Workspaces, Personal Settings, Account & Billing
Note
What you see depends on your role, your permissions, and your plan. Settings appears in the sidebar only for the Owner and Administrators, and The Stack is visible only to them.

Step-by-Step Guide

Step 1: Opening Your Account Settings

Everything in this guide is reached the same way. Settings opens on Agency Brief by default, with the settings menu on the left and the selected screen on the right.

Instructions:

  1. Log in to your Atarim account.
  2. Select Settings in the navigation bar.
  3. In the menu on the left, find what you need under one of the five headings — AI Web Agency, Workspace, Communication, Connected Apps, or Account.
  4. Select it. The row highlights in purple and that screen opens in the panel on the right.
  5. To find something fast, type into the Search settings… field at the top of the menu. The list filters as you type and headings with no matches are hidden.
Settings screen with the section menu on the left and Agency Brief open
Atarim Settings screen showing the settings menu on the left and the Agency Brief panel on the right. Users can browse settings by category or use the Search settings field to quickly find an option.
Tip
Each page also has its own address, so you can bookmark or share a direct link — for example /settings?tab_flag=upsell for the Upsell Machine, or /settings?tab_flag=security for Security.
 
Note
Personal Settings is the one exception — selecting it leaves Settings entirely and opens your own user record under People, rather than loading a screen on the right. If you open a link to something you don’t have permission for, Atarim redirects you to Settings & Access rather than showing a blank panel.

The Settings Panel and Its Five Sections

Step 2: Setting Up Your AI Web Agency

This section is what your AI reads before it does anything — your brand, your services, your preferred tooling, and your supporting documents.

Agency Brief

Agency Brief, under AI Web Agency, is your brand snapshot: what your business is, who it speaks to, how it sounds, and what it looks like. The AI can draft it from your website for you to review and edit. Explore Agency Brief: Building Your Brand Kit

Upsell Machine

The Upsell Machine, under AI Web Agency, describes your agency’s services and rates in two fields: Agency Profile and Rates & Pricing Context. The AI uses them to identify opportunities for your team and to know when to bring you in rather than act autonomously. Explore The Upsell Machine: Turning Client Requests Into Billable Work

The Stack

The Stack, under AI Web Agency, maps the plugin that fulfils each of fourteen functional categories on this workspace. It is reference data for Atarim workflows and AI, and configuring it never installs anything. Explore The Stack: Mapping Your Preferred Plugin to Each Functional Category

Context Files

“The more context you add, the smarter the support. Upload brand guidelines, tone of voice docs, or agency briefs as PDF or TXT, and we use them to sharpen both page reviews and AI chat replies.”

Context Files is not included on every plan. If yours does not include it, a lock badge above the upload area names the plan you need, and you cannot add files.

Instructions:

  1. Under AI Web Agency, select Context Files.
  2. Drag files onto the dashed upload area, or select Choose files.
  3. Confirm they appear in the grid below — new files carry a New badge.
  4. Select Save Changes to store them
Context Files upload area
Upload context files to improve AI responses.
Uploaded context files listed after a successful upload
Confirm the context files were uploaded successfully.
Warning
Only PDF and TXT are accepted, and uploads are staged until you save. A file showing the New badge has not been stored — navigate away at that point and it’s lost.

Memory

Your experts keep notes on how you work, and write to them as they go, so you do not have to repeat yourself. Memory is where you read those notes and correct them.

There are two. The workspace memory is your agency: how you write, what you recommend, how you price. The project memory is one client: their preferences, their constraints, the things that only apply to them. Every AI expert reads the workspace memory, on every project. A project’s memory is read alongside it in task chats on that project, and where the two disagree, the project memory wins.

Instructions:

  1. Under AI Web Agency, select Memory.
  2. Select a memory to open it. The workspace memory is at the top, and each project has its own below.
Memory settings with the workspace memory at the top and each project's memory listed below
One memory for the workspace, and one for each project.
  1. To change the wording yourself, select Edit, make the change and select Save file.
Workspace memory open, with entries grouped under headings and the Edit button
Select Edit to change the wording yourself.
  1. To ask for a change in plain language instead, write it under Notes for your experts — for example “stop suggesting Elementor Pro”.
  2. A note is not applied the moment you write it. The sweep waits until your notes have been quiet for about fifteen minutes, so you can keep refining. Apply now skips the wait.
A note under Notes for your experts, with the countdown and the Apply now button
A note waits for the next sweep. Apply now skips the wait.

A note can be up to 10,000 characters. Until the sweep picks it up, you can still edit or delete it, and a countdown next to Apply now shows when it will run. After that, each note shows Claimed while your experts work on it, Applied once it is in the memory, or Failed if it could not be applied.

You can also ask Claro or an expert to remember something during a chat. A Memory card in the reply shows the update and its status, and View memory opens the memory.

Chat reply with a Memory card marked Completed and a View memory button
Ask in a chat, and the Memory card shows the update.

A project’s memory is also on the Memory tab of its Project Brief. See The Memory tab.

Who can see a memory
Access follows what you have already set. The workspace memory is your team’s: owners and admins edit it, the rest of the team reads it, and collaborators and clients do not see it. A project’s memory follows access to that project, so treat it as readable by everyone you have invited there.

Credits & Usage

Overview

Credits are what every AI action actually costs. This screen, under AI Web Agency, shows your Used Credits bar and a running log of individual consumption events. Explore Credits & Usage: Tracking What Your AI Team Spends

Credit Balance and Usage

Credits are a single shared pool, so the usage log is the only place that shows which feature actually spent them.

Step 3: Configuring Your Workspace

White Label

“Rebrand the Atarim client interface by changing the main color, logo, and icon.” The Atarim logo is replaced across the project frontend — bottom bar, sidebar, notification emails, and every other element carrying it. The full-page loading screen shows your logo too.

Instructions:

  1. Under Workspace, select White Label.
  2. Under Replace the Atarim logo, select Upload image and choose a 180×45px image.
  3. Under Replace the Atarim favicon, upload a 50×50px image.
  4. In Change the logo link, enter the address your logo should point to.
  5. Under Change the main color, type a hex value beside the swatch or select Select a color. The Atarim default is #6D5DF3.
  6. In Change the tutorial video, paste a link to replace the default client tutorial video, or leave it empty.
  7. Select Save Changes.
White Label settings for workspace branding
Customize your workspace branding in White Label settings.
Invitation email carrying the agency's White Label logo
Your White Label logo carries through to invitation emails — recipients see your agency’s branding, not Atarim’s.
Browser tab showing the agency's custom favicon during a Collaborate session
Agency’s custom favicon while a site is open in Collaborate

Rebrand the Client Interface With Your Own Assets

Links from YouTube, Vimeo, Loom, Wistia, Dailymotion, Streamable, Vidyard, Awesome Screenshot and Google Drive convert to an embeddable player automatically. Reset White Label Settings, near the bottom, reverts everything to Atarim’s defaults in one action.

Tip
Do this before your first client invite — the logo and color changes apply to notification emails and the client interface going forward, not retroactively.
Warning
Nothing here applies until you select Save Changes — a preview alone doesn’t save. And Remove mention of “Atarim” also removes your customers’ ability to sign up, so only turn it on once your own branding and client-acquisition flow are in place.

Workspace Permissions

“Enable or disable features for each Atarim user type to override the defaults and shape your workflow.” A grid of capabilities down the left and five roles across the top: Owner, Administrator, Team Member, Website Owner, Collaborator. This grid is the workspace default, and a single project can override it from the Project Permissions tab in its Project Settings. Understanding User Roles and Permissions in Atarim

Instructions:

  1. From the main dashboard, select Settings.
  2. Under Workspace, select Workspace Permissions to see the capability table across five roles: Owner, Administrator, Team Member, Website Owner, Collaborator.
  3. Toggle any capability per role.
Capability What it allows Default
Assign Users On TasksAssign teammates so the right person gets notifiedOff for Collaborator
Change Status and PriorityKeep boards and workloads accurateOff for Collaborator
View Auto Screenshot on tasksSee the screenshot captured at task creationAll roles
View More Info on TasksBrowser, screen size, page URL, creatorAll roles
Delete tasksRemove tasks and their comments for everyoneAll roles
Create Annotated ScreenshotDraw and comment directly on screenshotsAll roles
AI ChatUse the AI assistant inside task conversationsOff for Collaborator
Trigger Clarity TestScore how clear a task is and suggest fixesAll roles
Show MeThe in-task AI walkthrough actionAll roles
Do ItThe in-task AI execution actionOff for Collaborator
Color Coded StickersColour-coded task stickers on the pageAll roles
Display Number on Completed TasksShow the task number on completed itemsAll roles
Keyboard ShortcutsFaster navigation while collaboratingAll roles
AI Mode by Default in TasksOpen new tasks with AI mode already onOff for Collaborator
Project BriefOpen the project brief from the Collaborate menuOff for Team Member and Collaborator
Note
These are workspace-wide defaults. Every project also has its own access controls in the project’s Share panel, where you can invite guests and clients, and — if you’re an administrator on that site — set general access and choose who can view it from the Manage Access tab.

Capability Grid Across the Five Roles

Note
There’s no Save button and no undo — each checkbox saves as you change it, showing an Updating… badge then a Saved! badge. These are workspace-wide defaults; every project also has its own access controls under Manage Access.

Settings & Access

Holds two things: your theme preference — Light Mode, Dark Mode, or System Preferences, applied instantly — and the identity and membership of the workspace you’re in. Rename your space, write a description, replace the 124×124px icon, then select Save changes. Add Team Members invites someone new, and the table below lists each member with their role and an access toggle.

Instructions:

  1. From the main dashboard, select Settings.
  2. Under Workspace, select Settings & Access.
  3. Pick a default Theme — Light Mode, Dark Mode, or System Preferences.
  4. Under Workspace, rename your space, write a workspace description, and replace the workspace icon (124×124px).
  5. Review the team table below — each member’s role and an Access on/off toggle — and select Add Team Members to invite someone new.
Settings and Access with theme choice and workspace details
Choose a theme and update your workspace details.
Workspace displayed in Dark Mode
Switch the workspace to Dark Mode.
Add team members panel for the workspace
Add team members to the workspace.
Note
These settings are for your global setup, which then flows through to the projects attached to your dashboard — not something you configure per project.

Security

Require two-factor authentication for everyone in the workspace. The setting applies to every member. See How to Enable Two-Factor Authentication

Instructions:

  1. From the main dashboard, select Settings.
  2. Under Workspace, select Security.
  3. Toggle Two-Factor Authentication to enforce it across your whole team — the screen shows a live count of how many users currently have it enabled (e.g. “0/67 Users Enabled 2FA”).
Workspace Security panel showing the Two-Factor Authentication toggle and how many users have it enabled
Security settings, with 2FA enforcement and a live count of enrolled users
Warning
Inform your team before enabling this — it affects every user’s login the moment you turn it on. The switch doesn’t flip until you complete verification yourself, and the emailed code is only valid for a short time, so have your inbox open.

Step 4: Setting Up Communication

Until Inbox Setup is complete, selecting Email Settings, Inbox Setup, or Notifications all open the four-step wizard instead of the normal pages. A Back to Email Settings button beneath it skips out. This is expected, not an error.

Email Settings

Email Settings, under Communication, sets the sender name and email address associated with your workspace, and the signature appended to every email you send. Explore Best Practices for Client Communication, and for the signature, Learn More About Email Signature

Inbox Setup

Inbox Setup, under Communication, is a four-step wizard that lets Atarim send email on your behalf: set up your inbox address, verify forwarding and your domain, then confirm your email signature and notifications. Explore Completing Inbox Setup, and for the DNS records, Learn More About Adding DNS Records to Verify Your Domain

Notifications

Notifications, under Communication, sets which email notifications your workspace sends. These are the workspace defaults, and each user can still fine-tune their own preferences from their profile. Explore Email Notifications: Controlling What Your Workspace Sends

Responses & Prompts

Responses & Prompts, under Communication, is one saved-text library for two jobs: responses go to your clients and team, and prompts go to your AI experts. Its Templates tab holds ready-made starting points. Explore Canned Responses

Step 5: Connecting Your Apps

Atarim MCP

Atarim MCP, under Connected Apps, connects Atarim to AI coding agents such as Claude and Codex, so client requests become executed work. One connection exposes every site your account can access, and an agent can only reach what you can. Learn More About Atarim MCP: Connecting Claude, Codex, and Other Coding Agents

Integrations

Integrations, under Connected Apps, connects Atarim to the outside tools your team already uses.

Every account can use the Chrome Extension, WordPress plugin, Figma, Duda and InstaWP. The basic connectors (Zapier, Pabbly, Make, Dollie and Webhooks) and the native integrations (Slack, ClickUp, Asana, Jira, Teamwork, Basecamp, Trello, Monday, MainWP and Rocket.net) need a paid plan. A locked card shows the plan you need. Explore the WordPress Plugin, Zapier and Slack guides.

Step 6: Managing Your Account

Workspaces

Workspaces, under Account, lists every workspace you belong to, with its team member count and Quick Actions to edit it, or delete it if it isn’t your default. Use Add Workspace to create a new one. Explore Managing Your Workspaces

Personal Settings

Selecting this takes you out of Settings and into your own user record under People. Owners and Administrators see the User Settings, Activity Feed, Assigned Projects and Pending Invites tabs; other roles see their own settings only. User Settings holds your avatar, name, email, assigned-task notifications, password, two-factor authentication, and your level of experience — which scales how the AI explains things to you.

Personal Settings entry under the Account section
Personal Settings option under the Account section
User Settings tab of a personal user record, alongside Activity Feed, Assigned Projects and Pending Invites
Your own user record, opened under People
Note
This is your individual profile, separate from any workspace-wide setting. Changing your Level of experience only affects how the AI explains things to you, not to your teammates.

Account & Billing

Account & Billing, under Account, shows your plan and price, licence count, and usage bars for Projects, Team Members, Workspaces and AI Credits, then Payment Information and Invoice Information below. Explore Manage Your Account and Billing

FAQs

Where can I find my account settings in Atarim?

Select Settings in the navigation bar of your Atarim dashboard.

Do I need admin permissions to change account settings?

In most cases, yes. Settings appears in the sidebar only for the Owner and Administrators, and several pages have their own view permissions on top of that.

Where’s the setting that drives client request routing?

Settings, under AI Web Agency > Upsell Machine — fill in your Agency Profile and Rates & Pricing Context there.

How many categories does The Stack have?

Fourteen. Page Builder is detection-only — Gutenberg is assumed when no third-party builder is found.

Does configuring The Stack install plugins on my clients’ sites?

No. It’s reference data only, telling Atarim’s workflows and AI which tool fulfils each category.

Can I set a different stack for one project?

Yes. On that project’s Stack screen, turn off Inherit from workspace defaults and override the categories you need.

What file types can I upload as Context Files?

PDF and TXT. Several focused files work better than one large document.

Do I have to write in the memory file myself?

No. Your experts write to it themselves as they work. Edit is there for when they have recorded something wrong, and Notes for your experts lets you ask for a change in plain language instead.

Why has my note not appeared in the memory yet?

Notes are folded in on a sweep rather than the moment you write them, so you can keep refining. The sweep waits until your notes have been quiet for about fifteen minutes. Apply now runs it straight away.

Are AI Chat and Trigger Clarity Test off for Team Members by default?

No. Both are on for Team Members by default. AI Chat is off for Collaborators. If someone can’t use them, check whether an Administrator has switched them off in Workspace Permissions, or in that project’s Project Permissions tab.

Do I need to press Save on the Workspace Permissions grid?

No. Each checkbox saves as you change it — look for the Saved! badge beside the heading.

Can a user turn a notification back on that I disabled?

No. Users can narrow their own preferences from their profile, but they can’t re-enable something switched off at workspace level.

What’s the difference between a canned response and a canned prompt?

A response is text your team sends to clients. A prompt is an instruction your AI experts can run wherever you talk to them. The same library holds both.

Is the MCP Server URL different for Claude and Codex?

No — it’s the same endpoint for every agent. The agent selector points you at the right setup instructions.

Why can’t I delete my workspace?

Your default workspace can’t be deleted, and deletion requires the right permission. The Delete this Workspace section only appears on Settings & Access when both conditions are met.

Do White Label and Email Settings change things I’ve already sent?

No. Both apply only going forward — anything sent before still carries the generic default.

Conclusion

Configuring your account settings is a one-time investment that pays off across every client relationship that follows. Agency Brief and the Upsell Machine sharpen the AI's judgment so it knows your work well enough to spot an opportunity and knows when to escalate rather than act alone. White Label and Security shape what clients see and how your team logs in. Communication settings keep everyone informed without manual effort, and Connected Apps extends Atarim into the tools your team already uses.

The one thing worth remembering: saving isn't consistent across Settings. Roughly half the pages need an explicit Save and half save as you go. If a change doesn't seem to have stuck, check whether that page has a Save Changes button before assuming something is broken — it's the single most common cause of lost work here.

Tips & best practices

  • Use Email Forwarding for External Clients: Set up email forwarding for clients who prefer to receive updates in their inbox.
  • Customize Notifications: Adjust notification settings to ensure relevant team members receive updates without cluttering their inbox.
  • Manage Workspace Settings for Security: Regularly update user permissions to control access to sensitive project information.

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